Blogumulus by Roy Tanck and Amanda Fazani | Distributed by Blogger Templates Designs
Wednesday, June 24, 2009

Case No. 1

Posted by fatima paclibar

Concentrix

Global delivery, local results. Concentrix maximizes the long-term value of our clients' customers with solutions that support the entire customer lifecycle and provide a high return on investment. And, by delivering from our locations in Asia, Latin America, and the United States in 12 major languages, we give our clients the global reach essential for business success. Our results: satisfied clients, some with relationships of 12 years or more.

High-quality, experienced technical support drives customer satisfaction — and overall business success. Your customers won’t be happy with your technology product if they can't get it to work correctly. Today's global consumer demands prompt, knowledgeable support that’s easy to understand. To meet this need, we deliver quality technical support to our clients' customers over multiple channels from our centers in Asia, Latin America, and the United States, in 12 major languages, 24/7. From basic help desk to advanced hardware support, Concentrix can help you choose the most efficient combination of solutions for your customers.

When Concentrix becomes your customer support partner, we also become your voice. We incorporate your organization's culture, brand, training, quality, technology, language and security requirements into your program. Flexibility is key, and we work with you to continually evaluate and improve all aspects of your program and its performance. The result: improved customer experience and satisfaction, increased support capacity, and reduced costs.

Services we provide include: Accounts payable and receivable
• General accounting
• Order fulfillment and vendor claims
• Purchase order processing
• Data entry and document scanning
• Accounts payable automation


CallBox

Search Engine Optimization
Organic search engine optimization is the process of improving the volume and quality of traffic to a website from search engines via "natural" or "algorithmic" search results for targeted keywords. Usually, the higher it ranks, the more searchers will visit that site. Search engine optimization experts can target different kinds of search, including image search, local search, and industry-specific vertical search engines.

Get professional search engine optimization from Callbox. Professional SEO from Callbox means having SEO experts working on your website meticulously to get you the search engine results and page rankings you want. With our cheap search engine optimization, you can utilize our team of SEO specialists or simply consult about the entire SEO process with our search engine optimization consultant. Callbox’s search engine optimization SEO services aims to get you to the top spot in search engines’ results page, giving you unlimited business opportunities.

Database Cleanup

You may have a database of prospects and customers, but is it updated? Are the names on your list the actual decision makers? Could you be wasting mail efforts, time and money due to old information? Don't let the value of good data be lost by years of sloppy data entry.
You've spent many years collecting valuable data. Over time, a database can become outdated, contaminated, disorganized or just plain messy due to improper data entry. Make sure that it is organized effectively so your sales and service people can find what they need accurately and quickly. This is where database cleaning can help, and we are experts.

Callbox offers Database Cleanup services that will significantly increase the accuracy and value of your database marketing efforts. Let Callbox contact companies in your database to confirm company information, qualify the decision-maker, and assist in database management by adding additional information like e-mail addresses and other valuable information to your existing list.
Benefits of Database Cleaning include:
• Improved data accuracy
• Reduced effort in transforming data
• Data integrity
• Data consistency
• Removal of data duplication

A profile cleanup service can save your company time and money. Our goal is to put everything in its place, and fill in all the blanks. No duplicates, just clean, complete, updated data that will speed up report generation and filtering.
Keyword Research
Keyword research is a very important aspect of your search engine optimization campaign. If your site is using the wrong keywords, the search engines and your customers may never find you. If you’d like to know what search terms your target market is utilizing, conduct extensive keyword professional research. Callbox can do that for you.

Callbox’s keyword research service helps you find appropriate words and phrases to include in your web pages’ text to aid in effectively promoting your products and services and drive traffic to your site. Our keyword research services involves brainstorming all the words your potential customer would type into their search box when trying to find you. This includes thinking of phrases that are broad and targeted, buying and research-oriented, single and multi-word. Through google adwords keyword research, we will come up with the right words to cover all the services your site offers and narrow it down to the essentials. After all, it’s the targeted, buying-oriented terms that will maximize conversions.

Keywords will be inserted in the following elements of your website:
• Title Tag
• Meta Description Tags
• Meta Keywords Tag
• Headings
• Image Tag
• Alt text
• Anchor Text/ Navigational Links

Web Copy Writing

Web users are active, not passive. If they don't see a reason to stay on your site, all it takes is one click and they're gone. Your website’s content will not only determine whether visitors find your site through search engines, but will determine if they stay to learn more about your services. This is where a skilled online copywriter from a professional seo copywriting company comes in.
Website copywriting from Callbox focuses on content that will appeal emotionally to a CEO, corporate executive or large corporation. We know the importance of search engine copywriting to your business so our professional seo copywriting service is designed to deliver only clear, compelling information. Our online copywriting services involve creating content that informs, educates, entertains and stimulates perspective clients to stay and ultimately motivate them to take action. Overall, we make sure that your copy addresses your site's most important audience directly and lets them know in clear terms what you can offer them.

Our web copy writing process includes:
• Researching your market in relation to your products and services.
• Developing a strategy to present and sell your products and services online.
• Creating unique and effective content based on the results of our research.
• Creating landing pages with high conversion rates

Link building

Your website's rankings for various keywords depends to a certain extent on the link popularity of your website. That is why it is a good idea to tap a link building company that offers affordable link building with websites in your area of business that can help you in attracting more targeted audience to your site. Link building campaigns are very cost effective compared to other forms of advertising. Moreover, a link building program has better accountability and results can be tracked very easily.

Callbox can provide all forms of link building services that can help you increase and improve the link popularity of your website. Our link building campaign includes one way linking, reciprocal linking and three way linking. Our link building experts can provide a platform for buying one-way and text links. Your website will achieve higher rankings, better search traffic and higher internet exposure with our link building service in the long term.

If done correctly, increasing your linkage will:
• Increase your traffic significantly.
• Improve your visibility in the search engines.
• Provide an added resource to your website.
• Save you a lot of advertising money.
• Save you time.

TELECOMMUNICATIONS

Faced with constant challenges from the economy, competitors, regulators and customers who demand new service offerings and personalized customer care, leading telecommunications providers are re-evaluating their customer support strategies.

At Callbox, we work with you to develop customer, workforce and technology strategies aligned with your overall business objectives. We enable local, long distance and wireless providers and telecommunications equipment manufacturers worldwide to meet business challenges and grow their customer base through a broad range of cost-effective, customer-focused programs, covering everything from campaign management and welcome calls to complex tech support.

Our integrated customer interaction solutions will help your company increase revenues by consolidating marketing and sales efforts and improving customer loyalty and demand by providing consistent high level service, and reducing costs and operational efficiency.

We can market these products and services:

* Voice Over IP (VOIP) solutions and equipment
* Interactive Voice Response (IVR)
* IP phone systems
* High speed internet
* Web Hosting
* Broadband wireless
* Mobile, data and internet services

Our services include:

* Lead generation
* Company profiling
* Data management
* Tech support
* Welcome calls
* Sending prospects information
* Following up prospects from mailings or conventions to set appointments

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