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Tuesday, September 1, 2009

MIS Case No. 6

Posted by fatima paclibar

If you were hired by the university president as an IT consultant, what would you suggest (technology, infrastructure, innovations, steps, processes, etc) in order for the internet connectivity be improved? (3000words)


Assuming that I am hired by the university president as an IT consultant, and the task given to me is to improve the internet connection. In an organization we are in, knowing that we have limited resources, it is advisable and recommended to maximize our resources where we have to limit expenditures, and it also means that we have limited ways on how to improve the connection of the internet in our beloved organization. Let’s just assume that we have all we need to implement this project. In connection to the topic, the following are my suggestions on how we can improve internet connectivity in our university; this is based on some articles I have read from the internet and my own experience and understanding.


To start, let us examine first the internet connection we have right now, our facilities or conditions of our computers as well as the network. As a member of this university, I have had use the computer laboratory or the so called “nodal” for only a minimal number of times for the following reasons:


1) Slow or should I say very slow internet connection.
2) The number of students falling in line to use the laboratory.
3) The number of computers available.
4) Restricted access of some sites.
5) Vast number of viruses residing in our computer laboratory.
6) Old and faulty hardware


What I have mentioned above are based on what I have observed and those are the problems I found, that must be given consideration in developing, recommendations that leads to improvement of the university connectivity.


Discussing the problems I have observed, we currently have a very slow internet connection this is may due to the that we have a not maximized the bandwidth usage, and we are aware that the allocated bandwidth we currently have, is not enough for the number of computers in the university, to be more specific I will state the users of the said topic, we have the students who uses the laboratory and the university virtual library and to mention, those students bringing their laptops with them, the faculties and school staffs. For we have a limited number of computers, it is expected that not all students can avail the said service where many of us choose to go to the nearest internet cafĂ© with faster internet speed and no site restrictions. I also observed that our computer laboratory is like a lair of computer viruses which also contributes to slowing down of connections. And also, we have faulty and old hardware presents in our computer networks. These also a great factor that must be given attention, for its one of the main reasons why we have slow pace connectivity, to elaborate further internet connection depends on the capability of computers, we cant have a fast connection when we have an old and outdated hardware, and also UTP cables must be check and replace if necessary ‘coz this also slows down the connection for some interference maybe present and if needed use repeaters.


I suggest the following to speed up university’s internet connection:

  1. Perform some computer maintenance. Run Disk Defrag, a scan disk, a virus scan, a malware scan, and clear your recycle bin. An unusually slow Internet connection experience is often the only sign that your computer is infected with viruses or other malware. Delete old files and temporary files. Never allow the free space on your C: drive to be less than 10% of the total size or twice the installed RAM (which ever is larger). A well maintained PC will operate much better than a PC that has never had any maintenance. Google or your local computer repair store should be able to help you with this if you don't know how.
  2. Reset Your Home Network. Sometimes restarting your home network if you have one will drastically increase the speed of your connection.
  3. Optimize your cache or temporary Internet files. These files improve your Internet connection performance by not downloading the same file over and over. When a web site puts their logo graphic on every page your computer only downloads it when it changes. If you delete the temporary files it must be downloaded again. if you disable the cache, it must be downloaded every time you view a page that uses it. This can be done by opening Internet Explorer, clicking on "Tools" at the top and choosing "Internet Options". On the General tab, click the "Settings" button next to Temporary Internet Files. Set Check for newer versions to "Automatically". Set amount of disk space to use to 2% of your total disk size or 512 MB, which ever is smaller. On Firefox, click "Tools" then "Options," and go to the privacy tab. Then click on the Cache tab within this.
  4. Never bypass your router. Most routers include a firewall that is very difficult for hackers to defeat. If you don't need to use Wireless then hook your computer directly to your router. Routers will only slow down your connection by a few Milli-seconds. You won't notice the difference but the hackers will.
  5. If you are using a Wireless router, make sure it doesn't conflict with a cordless phone or wireless camera. Wireless routers come in two varieties; 802.11bg (2.4Ghz) or 802.11a (5.8Ghz) If you are using a 2.4Ghz Cordless phone and 2.4Ghz Wireless router then your Internet connection speed will slow while you use the cordless phone. The same is true of wireless security cameras. Check on your phone and camera, if it's 900Mhz then it's fine. If it says 2.4Ghz or 5.8Ghz then it could be the cause of your slow connection speed while they're in use.
  6. Call your Internet service provider (ISP). Sometimes you just have bad service. They can usually tell if your connection is substandard without having a technician come to your home. Just be nice and ask.
  7. Upgrade your computer. If your computer is slow, it doesn't matter how fast your Internet connection is, the whole thing will just seem slow. You can only access the Internet as fast as your PC will allow you to.
  8. Replace your old cable modem. Any solid-state electronics will degrade over time due to accumulated heat damage. Your broadband modem will have a harder and harder time 'concentrating' on maintaining a good connection as it gets older (signal to noise ratios will go down, and the number of resend requests for the same packet will go up). An after-market cable modem as opposed to a cable-company modem will frequently offer a better connection.
  9. Often your connection speed is slow because other programs are using it. To test if other programs are accessing the Internet without your knowing, Click Start, Click Run. Type "cmd" (without quotes). Type "netstat -b 5 > activity.txt". After a minute or so, hold down Ctrl and press C. This has created a file with a list of all programs using your Internet connection. Type activity.txt to open the file and view the program list. Ctrl Alt Delete and open up the Task Manager. Go to the process menu and delete those processes that are stealing your valuable bandwidth. (NOTE: Deleting processes may cause certain programs to not function properly)
  10. After you have tried all this try your connection again and see if it's running any faster.
  11. Caching proxy server. A proxy server can reply to service requests without contacting the specified server, by retrieving content saved from a previous request, made by the same client or even other clients. This is called caching. Caching proxies keep local copies of frequently requested resources, allowing large organizations to significantly reduce their upstream bandwidth usage and cost, while significantly increasing performance
  12. Proxy Servers. A proxy server is a kind of buffer between your computer and the Internet resources you are accessing. They accumulate and save files that are most often requested by thousands of Internet users in a special database, called “cache”. Therefore, proxy servers are able to increase the speed of your connection to the Internet. The cache of a proxy server may already contain information you need by the time of your request, making it possible for the proxy to deliver it immediately. The overall increase in performance may be very high. Also, proxy servers can help in cases when some owners of the Internet resources impose some restrictions on users from certain countries or geographical regions. In addition to that,
    among proxy servers there are so called anonymous proxy servers that hide your IP address thereby saving you from vulnerabilities concerned with it.

Tips

  • Call your ISP and have them verify all of your TCP/IP settings if you are concerned. Ask them to verify that your Proxy settings are correct.
  • Don't expect dial up or high speed lite service to be fast. The Internet is primarily geared towards Broadband Connections. Sometimes, you have to wait a little.
  • Download programs that make browsing faster:
    • Loband.org is a browser inside of a browser that loads web pages without the images.
    • Firefox and Opera both have options to disable images.
    • In Firefox, you can also use extensions such as NoScript that let you block scripts and plug-ins that would otherwise slow things down a lot.
    • If you are using Internet Explorer or Firefox, try downloading Google Web Accelerator. It is meant to speed up broadband connections, but it can also slow your Internet connection. Try enabling it and disabling it and see when your Internet connection runs faster.
    • If you are using Firefox, download the Fasterfox extension and Firetune.
    • Reduce the amount of programs running that use your Internet connection (Instant Messengers, RSS Feeders, and MS Applications set to send Internet data)
    • Google Accessible Is designed to search pages in order of how clean they are of junk. This will bring up pages that are usually not only easy to read, but are quick to load.

  • Upgrade your RAM. This will not only improve your regular computer use, but it will affect the speed of your Internet connection because your computer works faster.
  • Use the Stop button to stop loading pages once you've gotten what you want.
  • Some times malware on your computer can eat up your bandwidth. Make sure you have an up-to-date malware protection program.
  • Most Internet Providers have flaky DNS servers (no citation necessary, it's a given) - so, instead of using those provided by your ISP, switch your DNS servers to use those of OpenDNS. OpenDNS is far faster, and more reliable, simply using 208.67.222.222 and 208.67.220.220 as your domain name servers will speed up most flaky DNS problems (may even speed up your networking since OpenDNS has large caches).
  • Look into running your own local DNS server on your network. Some newer routers may include their own nameserver, otherwise, check into AnalogX.com's DNSCache program, it works great to hold commonly accessed domain names in the "cache" so that the IP addresses do not have to be looked up everytime you navigate to a new page.

Warnings

  • Viruses and malware can often use up your bandwidth and slow down your Internet connection. Make sure you have protection against this. Many ISP's will provide software for this. Make sure your anti-virus and malware scanners are up-to-date.
  • Bypassing the router will leave you more vulnerable to attacks because you no longer have the built-in firewall from your router protecting you.
  • Watch out for scams that claim to make your Internet go a lot faster for free. They may tell you to download their program, which usually has a lot of other hidden programs attached that might steal your identity.


Those are my cost effective, brilliant and I guess efficient ideas on how to improve the internet connection of the university. However it does not end there, we must orient the users of this project. Proper usage of computers and connection must be reminded. Everything will be useless and all the efforts will be futile if the users is not responsible enough on how to fully utilized, maintained and managed this internet connection.

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